Privacy Policy

Last Updated: 22.11.2025


This Privacy Policy describes how Reignite Your Sass, trading as Unmuted Visibility™ (“we,” “our,” “us”), collects, uses, and protects your personal information when you visit our website, purchase products, or participate in programs.
We are committed to maintaining your privacy and protecting your personal data in alignment with Australian privacy principles (APPs), GDPR considerations for international users, and best practices for online coaching and educational services.
By using this site, you consent to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following information:

1.1 Personal Information
When you register, contact us, or purchase services, we may collect:
Name
Email address
Phone number (if provided)
Billing information
Social media handles
Any personal information you voluntarily provide

1.2 Sensitive Information (Trauma-aware disclaimer)
We do not require or knowingly collect sensitive information such as:
medical history
mental health diagnoses
therapeutic details
trauma details
confidential personal disclosures
If you voluntarily share sensitive information in forms, messages, or group discussions, you acknowledge you are doing so at your discretion.

1.3 Automatically Collected Information
We may collect:
IP address
Browser information
Device information
Pages visited
Cookies and tracking data
Usage analytics
This helps us improve website function and user experience.

2. How We Use Your Information
We use your data to:
provide program access and workshop links
deliver emails and resources
process payments
improve website performance
provide customer support
personalise your user experience
send marketing and educational content (with your consent)
comply with legal obligations
We will never sell or rent your personal data.

3. Legal Basis for Processing (GDPR for international users)
For EU/UK users, we process data under:
Consent - when you sign up for a workshop, download a resource, or join our mailing list
Contract - when you purchase a program or service
Legitimate Interest - for analytics, security, and improving user experience
You may withdraw consent at any time.

4. Cookies & Tracking Technologies
We use cookies to:
analyse traffic
personalise content
improve load speed
track advertising performance
You can disable cookies through your browser at any time.

5. Third-Party Services
We may share data with trusted providers who help us run our business:
Email automation platforms
Payment processors
CRM platforms
Webinar and workshop platforms
Analytics tools
These providers may store data internationally but are bound by their own privacy policies and security standards.
We do not control third-party platforms and are not responsible for their practices.

6. Data Protection & Security
We take reasonable precautions to protect your personal information, including:
SSL encryption
Secure hosting environments
Limited access for authorised personnel
Password-protected systems
However, no system is completely secure, and you acknowledge you use our site at your own risk.

7. Intellectual Property & User Content
All content on this site - including but not limited to:
V³ ARC Framework™
SCAR Storytelling™
Safe-Storycraft™
Unmuted Visibility™
all workshop materials
all worksheets, videos, scripts, and digital assets
all program frameworks
- is the intellectual property of Reignite Your Sass, trading as Unmuted Visibility™.
You may not copy, reproduce, distribute, or create derivative works without prior written consent.

8. Emotional-Safety Disclaimer
Although our programs reference emotional wellbeing, expression, and storytelling, we do not:
provide therapy
treat trauma
diagnose mental health conditions
offer crisis intervention
replace psychological or medical care
Your participation is voluntary, and you are responsible for your emotional wellbeing.

9. Access, Update, or Delete Your Data
You may request to:
access your data
correct inaccurate information
delete your data
unsubscribe from communications
To do so, contact us at:
📧 maureen@reigniteyoursass.com 
You may unsubscribe from marketing emails at any time using the link provided in each email.

10. International Transfers
Your data may be processed or stored outside Australia by third-party providers. By using this site, you consent to international transfer of your data.

11. Children’s Privacy
Our website and programs are intended for adults (18+). We do not knowingly collect data from children.

12. Updates to This Policy
We may update this Privacy Policy at any time. The “Last Updated” date will always reflect the most recent version.

13. Contact Us
For questions, requests, or concerns about your privacy, contact:
Reignite Your Sass
trading as Unmuted Visibility™
📧 maureen@reigniteyoursass.com